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As we all know, freely available Open Source software is not really free. Money and programming resources are needed to keep the effort going. Up to now, most of those resources going to YAZ and Zebra have been contributed by a few of you who have sponsored major development, and by Index Data staff who have taken time from their paid work to keep on improving the software without compensation. We are asking all of you to be honest with yourselves and with us: if you feel that YAZ or Zebra are important for your organization and you have been getting a "free ride," please do the right thing, both for yourselves and for the entire YAZ and Zebra communities, and sign up for our ticket-based support.